The Big Smoke speaks to Alyson Austin about her journey from intern to her current role, what she learnt and her biggest challenge.
Alyson Austin has over 15 years of experience in financial services.. With experience on both the corporate and retail sides of the industry, she quickly discovered that she loved working directly with clients. Her diverse experience, including positions with Wells Fargo Advisors and Merrill Lynch, has taught her that the key to building positive relationships with those she serves is exceptional service. As Maclendon's practice manager, Alyson strives to ensure that members' administrative and operational needs are handled accurately, quickly and with a personal touch. With a passion for delivering excellence and making a difference in clients' lives, she is responsible for ensuring that Maclendon delivers on its high touch client service model. She also manages the recruiting process for new financial advisors, improves and drives the business planning process of the firm, and maintains oversight of daily transaction activity within the firm, ensuring that compliance and regulatory requirements are met. Alyson earned an MBA with a concentration in marketing from John Carroll University in Cleveland, Ohio, and a BBA in business economics and marketing from Pace University. She is a member of Alpha Sigma Nu Honor Society and Beta Gamma Sigma International Honor Society. She is also a volunteer "big sister" with Big Brothers/Big Sisters. Alyson and her husband Jason, a U.S. Army Captain, live in Delray Beach and enjoy spending time with their family and exploring new places together. Whether it be riding a Harley across Ohio or riding the roller coasters in Orlando, they are not letting grass grow under their feet.