Somehow, it’s something we’re yet to master – the public apology. As a scholar of language, it’s easy to spot the holes many plunge into.
This week, we’ve discovered two things: Facebook has no control over itself and Congress has no idea how to police it. What we need is an impartial regulatory body and we need it now.
As I sat through Mark Zuckerberg’s “grilling” by the U.S. Senate, I learned something terrifying: no one knows anything.